Spectrum Technologies offer unrivalled after-sales support, and other services complimentary to its wire processing products, to all its customers. Every Spectrum product comes with the following:
- All equipment supported for at least 10 years, guaranteed
- Spare parts stocked in the UK, US and China for same day dispatch
- Round the clock global support network with rapid response to any issues and 24 hour telephone hotline support
- Worldwide customer support from a team of dedicated field service engineers based in 3 continents, and service partners in over 26 countries
- Optional diagnostic software for remote assistance via internet.
- Operational and basic maintenance training for Production and Technical personnel carried out at installation
- Maintenance contracts available to keep systems operating at optimum performance
- Further technical training courses available from a dedicated training department, on-site at customers location or at our in house training facility
To find out more about any of the above mentioned points, please contact us.