General Background Questions

• Where does the ink go?
• How does the UV laser marking process work?
• Will CAPRIS wire markers print on black wire and cable?
• What consumables do CAPRIS wire markers need?

System Specific Questions

• What is the longest length of wire that the machines will mark?
• How many different types of labels can I print on a wire?
• Can I change the spacing between wire marks down the length of the wire?
• Can I change the character size?
• Can I mark special symbols on the wire?
• Can I mark barcodes directly onto the wire?
• On some cable drums there are several sections of wire joined to form one length, how will I know if one of these joins goes through the machine?
• For jobs that I run regularly do I have to type in all the information for each wire, every time?
• How is access to the operating PC controlled?
• On my existing system the labelling information is stored on a network computer system - how can I use this database for wire marking?
• What PC operating systems are supported by the CAPRIS products?
• What training will my operators and maintenance technicians recieve?
• What if I need some special accessory to operate with the CAPRIS?

Problem Queries

• What happens if things go wrong?
• My system will not power up correctly, why?
• The mark on the wire is light, why?
• I keep getting knot and splice errors on certain wire types, why is this?
• Why do I get slip errors?
• I am trying to download data from our Company network. Why do I recieve a message saying that the path is not valid (the path is set to C:)?
• Why am I getting misload problems with my CAPRIS ASL (Auto Select and Load) system (picker missed the cable)?
• I am experiencing problems with the dereeler during automatic cable loads (ASL). I have switched the dereeler ON but this does not solve the problem.