Contact Us

If you want to talk with us directly about a product, please use the email below, and we will get back to you soon.

Spare Parts

Stocks of spare parts are held at all three of our office locations – Bridgend, UK; Fort Worth, TX, USA; Shanghai, China.

Our service partners may also hold a limited stock of spare parts but it is best to contact them directly for confirmation.


For customers in the US:

Spare parts can be ordered form our Fort Worth office by contacting or call +1 817 232 2373, option 1 and can be paid for by credit card.


For customers in China:

Please contact our Shanghai office to order and pay: or call +86 021 6052 3365.


For customers in the Rest of the World:

Please contact or call +44 (0)1656 655437 and select option 2.