Technical Support
Spectrum Technologies offer unrivalled after-sales support to all it’s customers. Every Spectrum product comes with the following benefits:
- Full 1 year on-site warranty for parts and labour
- All equipment supported for at least 10 years, guaranteed!
- Spare parts stocked in the UK, US & Hong Kong for same-day dispatch
- Round the clock global support network with rapid response to any issues
- Largest team of dedicated field service engineers based in 3 continents, and sales and service representatives in over 25 countries
- Optional diagnostic packs for remote assistance via external modem connection
- In-depth technical training courses available from a dedicated training department, on site at customers location or at our in house training facility
All provided by our dedicated customer support team!
Whatever your problem, whatever the time of day, there will always be someone on the other end of the phone or someone to respond to your email.
It’s estimated that 95% of faults on our machines can be solved over the phone so there is no need to worry about costly call-out charges.
