SPECTRUM TECHNOLOGIES LIMITED PRIVACY NOTICE
Under the EU’s General Data Protection Regulation (GDPR) ‘Personal Data’ is defined as:
“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
Spectrum Technologies Limited respects your privacy and is committed to protecting your Personal Data. This Privacy Notice will inform you as to how we look after your Personal Data; tell you about your privacy rights and how the law protects you.
1.0 Purpose of this Privacy Notice
1.1 This Privacy Notice aims to give you information on how Spectrum Technologies Limited collects and processes your Personal Data.
1.2 We will comply with the GDPR. This says that Personal Data we hold about you must be:
1.2.1 Used lawfully, fairly and in a transparent way;
1.2.2 Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
1.2.3 Relevant to the purposes we have told you about and limited only to those purposes;
1.2.4 Accurate and kept up to date;
1.2.5 Kept only as long as necessary for the purposes we have told you about;
1.2.6 Kept securely.
1.3 It is important that you read this Privacy Notice so that you are fully aware of how and why we are using your data.
2.0 Contact details
2.1 The Data Privacy Team can be contacted at gdpr@spectrumtech.com
Our full details are: Spectrum Technologies Limited, Western Avenue, Bridgend, CF31 3RT
Telephone number:01656 655437
3.0 Changes to the Privacy Notice and your duty to inform us of changes
It is important that the Personal Data we hold about you is accurate and current. Therefore, please keep us informed if your Personal Data changes during your relationship with us.
4.0 The data we collect about you
4.1 We collect, use, store and transfer different categories of Personal Data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account, payment card details, and payroll data.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website or intranet.
- Profile Data includes your username and password on our website, our intranet, purchases or orders made by you, your preferences, and feedback and survey responses.
- Usage Data includes information about how you use our website, intranet, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4.2 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be
4.3 Special Categories of Personal Data are details about:
- your race or ethnicity;
- religious or philosophical beliefs;
- sex life or sexual orientation;
- political opinions;
- trade union membership;
- information about your health; or
- genetic and biometric data.
Except where set out in section 8, we do not normally collect any special categories of data nor do we collect any information about criminal convictions and offences other than for our employees or applicants for employment. However if we do need to processes any special categories of data then we will ask for your explicit consent to do so.
5.0 If you fail to provide Personal Data
Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services or employee benefits). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
6.0 We use different methods to collect data from and about you including through:
6.1 Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, and e-mail or otherwise. This includes Personal Data you provide when you:
- apply for our products or services;
- create an account on our website or Investor Portal;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a promotion or survey;
- give us some feedback;
- provide unsolicited information to us;
- apply for employment with us or when you become an employee.
6.2 Automated interactions. As you interact with our website or intranet, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, and other similar technologies.
6.3 Third parties (or publicly available sources). We may receive categories of Personal Data about you from various third parties and public sources as set out below:
- Technical Data from analytics providers such as Google, software providers such as Lead Forensics; advertising networks and search information providers;
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services;
- Identity and Contact Data from data brokers, aggregators or recruitment agencies;
- Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register;
- Identity and Contact Data from membership organisations.
7.0 How we use your Personal Data
7.1 We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you;
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
- Where we need to comply with a legal or regulatory obligation.
7.2 We may also use your Personal Data in the following situations, which are likely to be rare:
- Where we need to protect your interests (or someone else's interests).
- Where it is needed in the public interest or for official purposes.
7.3 Generally we do not rely on consent as a legal basis for processing your Personal Data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
8.0 Purposes for which we will use your Personal Data
8.1 We have set out below, in a table format, a description of all the ways we plan to use your Personal Data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
8.2 Please note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are
Purpose/Activity | Category of Personal Data | Lawful basis for processing including basis of legitimate interest |
---|---|---|
To register you as a new client, customer or employee. | (a) Identity (b) Contact |
Performance of a contract with you |
To process and deliver your service or order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications |
(a) Performance of a contract with you
|
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (c) As an employee |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Financial |
(a) Performance of a contract with you
|
To enable you to partake in a prize draw, competition or complete a survey |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications |
(a) Performance of a contract with you
|
To administer and protect our business and our intranet and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity (b) Contact (c) Profile (d) Technical (e) Usage |
(a) Necessary for our legitimate interests
(b) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical |
Necessary for our legitimate interests
|
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical (b) Usage |
Necessary for our legitimate interests
|
To make suggestions and recommendations to you about goods or services that may be of interest to you |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile |
Necessary for our legitimate interests
|
If you are employee, we may process Special Categories of Personal Data when analysing and assessing long term sickness and/or absences. |
Special Categories of Personal Data concerning health |
(a) Performance of a contract with you (b) Necessary for our legitimate interests. (b) Spectrum relies on the exemption as set out in Article 9 (2) (b) which states that the “processing is necessary for the purpose of carrying out its obligations and exercising specific rights of the controller or of the data subject in the field of employment..”. This will be the condition for processing. |
9.0 Marketing
9.1 We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising. We have established the following Personal Data control mechanisms:
- Promotional material from us.
O We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
O You will receive marketing communications from us if you have requested information from us or purchased products or services from us and, in each case, you have opted-in to receiving that marketing.
- Third-party marketing.
O We will get your express opt-in consent before we share your Personal Data with any company outside of Spectrum Technologies Ltd for marketing purposes.
- Opting out.
O You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.
O Where you opt-out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of a product/service purchase, warranty, product/service experience or other transactions.
- Cookies.
- Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
- To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
10.0 Change of purpose
10.1 We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
10.2 If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
10.3 Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
11.0 Disclosures of your Personal Data
11.1 We may have to share your Personal Data with the parties set out below for the purposes set out in the table above.
- Internal Third Parties: other companies or departments in Spectrum Technologies Limited acting as processors or joint controllers and provide IT and system administration services and undertake leadership reporting
- External Third Parties: service providers acting as processors who provide IT and system administration services or background and employment checks.
- Other Third Parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Data in the same way as set out in this Privacy Notice.
- Professional advisers: acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting and payroll services.
- HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
11.2 We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.
12.0 International transfers
12.1 Some of our internal third parties and external third parties are based outside the European Economic Area (EEA) so their processing of your Personal Data will involve a transfer of data outside the EEA.
12.2 Whenever we transfer your Personal Data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to Personal Data shared between the Europe and the US.
13.0 Data security
13.1 We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an
13.2 We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
14.0 Data retention
14.1 We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
14.2 To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the
14.3 In some circumstances we may anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
15.0 Your legal rights
15.1 Under certain circumstances, you have rights under data protection laws in relation to your Personal Data to request the following:
- access to your Personal Data;
- correction of your Personal Data;
- erasure of your Personal Data;
- object to processing of your Personal Data;
- restrict of processing your Personal Data;
- transfer of your Personal Data;
- withdraw consent to any consent that you have previously given.
15.2 If you wish to exercise any of the rights set out above, please contacts us. You can also contact the Information Commissioner's Office via https://ico.org.uk/ for information, advice or to make a complaint.
15.3 You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable
16.0 What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
17.0 Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.