Spectrum Technologies offer unrivalled after-sales support to all it’s customers. Every Spectrum product comes with the following benefits:
Full 1 year on-site warranty for parts and labour
All equipment supported for at least 10 years, guaranteed!
Spare parts stocked in the UK, US & CHINA for same-day dispatch
Round the clock global support network with rapid response to any issues
Largest team of dedicated field service engineers based in 3 continents, and sales and service representatives in over 10 countries
Optional diagnostic packs for remote assistance via external modem connection
In-depth technical training courses available from a dedicated training department, on site at customers location or at our in house training facility
All provided by our dedicated customer support team!
Whatever your problem, whatever the time of day, there will always be someone on the other end of the phone or someone to respond to your email.
It’s estimated that 95% of faults on our machines can be solved over the phone so there is no need to worry about costly call-out charges.
Spectrum offers round the clock support with specialist equipment engineers situated in 4 continents.
For any technical queries, troubleshooting needs or to report a breakdown please contact:
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Our expert team offers comprehensive service and support, ensuring the optimal performance and maintenance of our laser systems.